Part one?Convention Services
Chapter One?Services before Convention 2
Unit 1?Convention Planning and Enquiry 会议计划与咨询 2
Unit 2?Convention Venue Selection and Reservation 会议场地选择与预订 17
Unit 3?Convention Site Inspection 会议场地视察 32
Chapter Two?Services during Convention 49
Unit 4?Convention Reception 会议接待 49
Unit 5?Convention Registration 会议登记 64
Chapter Three?Services after Convention 80
Unit 6?Catering Service for Convention 会议餐饮 80
Unit 7?Post-conference Tour 会后旅游 97
Part Two?Exhibition Services
Chapter One?Services before Exhibition 114
Unit 1?Exhibition Promotion 推广展览 114
Unit 2?Exhibition Arrangements 安排参展 132
Unit 3?Moving in Exhibition 进驻展馆 147
Chapter Two?Services during Exhibition 162
Unit 4?Exhibition Reception 展台接待 162
Unit 5?Negotiating Business 洽谈业务 176
Unit 6?Signing Contract 签订合同 189
Chapter Three?Services after Exhibition 208
Unit 7?Dismantling & Moving out of Exhibition 撤展 208
Unit 8?Follow-up Contacts 展后跟进 223
Unit 9?Analyzing Exhibition Results 分析展会成效 238
附录 259
参考答案 265
参考文献 310