上篇：理论篇
第一章 青少年社会工作概述 ················002
第一节 青少年的界定 ···················002
一、青少年的年龄界定 ··················002
二、青少年的定义 ························004
三、青少年的本质属性 ··················005
四、青少年观 ······························006
第二节 认识青少年社会工作 ··········007
一、青少年社会工作的概念 ············007
二、青少年社会工作的内涵和外延 ···008
三、青少年社会工作的层次结构 ······009
四、青少年社会工作的要素 ············010
第三节 青少年社会工作在西方的
发展 ·······························014
一、青少年社会工作的发展背景 ······014
二、青少年社会工作的发展阶段 ······017
第四节 青少年社会工作在中国的
发展 ·······························024
一、中国青少年社会工作的发展
背景 ····································024
二、中国青少年社会工作的实践
模式 ····································026
三、中国青少年社会工作的基本
经验 ····································028
第二章 青少年社会工作的价值观、
伦理与职业素养 ························030
第一节 青少年社会工作的价值观 ····030
一、价值与价值观 ························030
二、社会工作价值观 ·····················030
三、青少年社会工作价值观的内涵 ·····033
四、青少年社会工作价值观的作用 ···035
第二节 青少年社会工作伦理 ··········036
一、社会工作伦理 ························036
二、青少年社会工作伦理的内容 ······037
三、青少年社会工作中的伦理困境 ···039
四、青少年社会工作的伦理原则 ······041
五、青少年社会工作专业伦理的作用 ···042
六、案例分析 ······························042
第三节 青少年社会工作者的职业
素养及其角色 ···················045
一、青少年社会工作者的职业素养 ···045
二、青少年社会工作者的角色 ·········048
第三章 青少年社会工作相关理论 ··········050
第一节 以心理学为基础的相关理论 ···050
一、精神分析理论 ························050
二、行为主义理论 ························053
三、人本主义理论 ························054
四、认知发展理论 ························055
五、社会学习理论 ························056
六、心理社会发展阶段理论 ············057
第二节 以社会学为基础的相关理论 ···059
一、社会系统理论 ························059
二、社会交换理论 ························060
三、社会冲突理论 ························062
四、社会互动理论 ························063
五、社会角色理论 ························064
六、越轨理论 ······························065
七、社会化理论 ···························066
IV
第三节 社会工作实务相关理论 ·······069
一、优势视角理论 ························069
二、生态系统理论 ························070
三、社会支持网络理论 ··················071
四、增能理论 ······························072
第四章 青少年的发展与特征 ·················074
第一节 青少年的生理发育 ············074
一、青少年的生理发育的含义及
过程 ····································074
二、青春期的生理特征 ··················075
第二节 青少年的心理发展 ·············078
一、青少年心理发展特征 ···············078
二、青少年的心理问题 ··················080
第三节 青少年的社会性发展 ··········081
一、青少年社会性发展的含义及
影响因素 ······························081
二、青少年社会性发展的主要
表现 ····································083
第五章 青少年的成长环境 ····················085
第一节 家庭 ·······························085
一、家庭环境 ······························085
二、家庭环境与青少年成长 ············088
三、构筑良好的家庭环境 ···············089
第二节 学校 ·······························089
一、学校环境 ······························089
二、同辈群体 ······························091
三、学校环境与青少年成长 ············092
四、构筑良好的学校环境 ···············093
第三节 社区 ·······························095
一、社区环境 ······························095
二、社区环境与青少年成长 ············097
三、构筑适合青少年成长的社区
环境 ····································098
第四节 媒体 ·······························099
一、媒体环境 ······························099
二、媒体对青少年的影响 ···············099
第六章 青少年社会福利政策 ·················101
第一节 青少年社会福利政策概述 ····101
一、社会福利与青少年社会福利 ······101
二、社会福利政策与青少年社会福利
政策 ····································103
三、青少年社会福利政策的特点与
目标 ····································103
四、国际社会对青少年社会福利政策的
原则、任务及优先领域 ············104
第二节 发达国家青少年社会福利
政策 ·······························107
一、瑞典青少年社会福利政策 ·········107
二、德国青少年社会福利政策 ·········108
三、法国青少年社会福利政策 ·········109
四、日本青少年社会福利政策 ··········110
第三节 我国青少年社会福利政策 ····111
一、我国社会福利与青少年社会福利
政策的发展 ····························111
二、我国青少年社会福利政策的具体
内容 ·····································111
三、我国青少年福利政策存在的问题
及完善 ··································114
第七章 青少年社会工作基本方法 ···········115
第一节 青少年个案工作 ················115
一、青少年个案工作概述 ················115
二、青少年个案工作的原则 ·············116
三、青少年个案工作的介入模式 ·······117
四、青少年个案工作的过程 ·············118
五、青少年个案工作案例分析 ··········119
第二节 青少年小组工作 ················122
一、青少年小组工作概述 ···············122
二、青少年小组工作的原则 ············123
三、青少年小组工作的类型 ············124
四、 青少年小组工作的介入模式 ·····125
五、青少年小组工作的过程 ············126
六、青少年小组工作案例分析 ·········128
V
第三节 青少年社区工作 ················131
一、青少年社区工作概述 ···············131
二、青少年社区工作的类型 ············132
三、青少年社区工作的介入模式 ······133
四、青少年社区工作的过程 ············134
五、青少年社区工作案例分析 ·········135
第八章 青少年社会工作项目开发与
设计 ··········································141
第一节 了解区域概况 ···················141
一、了解社区概况 ························141
二、了解学校概况 ························142
第二节 建立工作关系 ···················143
一、专业关系的特点 ·····················144
二、建立专业关系的五要素 ············144
三、建立专业关系的技巧 ···············144
四、与青少年建立专业关系的技巧 ···145
第三节 开展需求调研 ···················146
一、青少年需求的定义 ··················146
二、青少年需求的类型 ··················147
三、青少年需求调研设计 ···············147
四、需求调研报告的撰写 ···············148
第四节 策划服务方案 ···················149
一、明确需求 ······························149
二、制定目标 ······························151
三、选择策略 ······························154
四、明确行动 ······························155
五、风险预估与管理 ·····················156
六、检验逻辑关系 ························157
七、检查项目方案设计 ··················157
第五节 提供具体服务 ···················157
一、针对一般需求的基本方法 ·········158
二、针对特殊需求的介入方法 ·········158
第六节 评估服务成效 ···················159
一、设计评估方案 ························159
二、收集评估资料 ························160
三、形成评估报告 ························160
第九章 青少年社会工作项目运营与
管理 ··········································163
第一节 项目时间管理 ···················163
一、项目活动的定义 ·····················163
二、项目活动排序 ························164
三、项目活动时间估计 ··················164
四、制订进度计划 ························165
五、进度控制 ······························165
第二节 项目规范性管理 ················165
一、服务程序规范 ························166
二、档案管理规范 ························167
三、服务对象权益保障规范 ············167
第三节 项目质量管理 ···················168
一、建立社会工作服务质量体系 ······168
二、建立内部和外部相结合的服务
质量监督与评估机制 ···············168
三、根据服务质量评估情况改进服务，
完善制度 ······························169
第四节 项目沟通管理 ···················169
一、制订沟通计划 ························169
二、灵活运用各种沟通形式 ············169
三、保证沟通渠道畅通 ··················170
第五节 项目宣传管理 ···················170
一、项目宣传计划的制订 ···············170
二、项目宣传计划的开展与监测 ······171
第六节 项目风险管理 ···················171
一、项目风险识别 ························172
二、项目风险评估 ························173
三、项目风险处理 ························173
第七节 项目人力资源管理 ·············173
一、人员规划 ······························174
二、组织与建设团队 ·····················174
三、团队考核与激励 ·····················176
第八节 项目经费管理 ···················177
一、项目费用估算 ························177
二、项目经费预算 ························177
三、项目经费控制 ························179
下篇：实务篇
第十章 药物滥用青少年群体 ················182
第一节 药物滥用概述 ···················182
第二节 青少年药物滥用的原因 ·······183
一、个人层面 ······························183
二、家庭层面 ······························184
三、同伴及学校层面 ·····················185
四、社会层面 ······························186
第三节 药物滥用青少年群体的
社会工作干预和介入 ··········186
一、个体层面的介入 ·····················186
二、家庭层面的介入 ·····················187
三、社会层面的介入 ·····················187
四、案例分析 ······························187
第十一章 抑郁症青少年群体 ·················191
第一节 青少年抑郁症概述 ·············191
一、青少年抑郁症的概念 ···············191
二、青少年抑郁症的诊断标准 ·········191
第二节 抑郁症青少年群体的可能
表现 ·······························193
一、生理层面 ······························193
二、心理层面 ······························193
三、行为层面 ······························193
第三节 青少年抑郁症的产生原因 ····194
一、个体因素 ······························194
二、家庭因素 ······························194
三、社会环境因素 ························195
第四节 抑郁症青少年群体的社会工作
干预和介入 ······················196
一、人际交互心理治疗 ··················196
二、反应制约治疗(放松训练) ··········197
三、认知行为治疗 ························197
四、家庭治疗 ······························198
五、案例分析 ······························199
第十二章 恋爱青少年群体 ····················202
第一节 青少年恋爱概述 ················202
一、青少年恋爱的概念 ··················203
二、 青少年恋爱的表现 ·················203
三、 青少年恋爱的特征 ·················203
第二节 青少年恋爱的类型及阶段 ····204
一、青少年恋爱的不同类型 ············204
二、青少年恋爱心理的演变阶段 ······206
第三节 青少年恋爱行为产生的原因 ···206
一、青少年生理与心理的发展 ·········207
二、家庭教养方式 ························208
三、社会文化 ······························208
第四节 恋爱青少年群体的社会工作
干预和介入 ······················208
一、帮助青少年树立正确认知与
恋爱观 ·································209
二、家长与老师应保有的观念与
态度 ····································210
三、学校应正确引导 ·····················210
第五节 同性恋青少年群体 ·············211
一、性取向与同性恋 ······················211
二、同性恋的产生因素 ··················212
三、性取向转变 ···························213
第十三章 受虐青少年群体 ···················214
第一节 受虐青少年群体概述 ··········214
一、青少年受虐的概念 ··················214
二、青少年受虐的类型 ··················214
三、青少年受虐的现状 ··················215
第二节 校园暴力与家庭暴力 ··········216
一、校园暴力 ······························216
二、家庭暴力 ······························218
第三节 受虐青少年群体存在的问题 ·219
一、受虐青少年的行为 ··················219
二、受虐青少年的心理 ··················220
第四节 受虐青少年群体的社会工作
介入和干预 ······················221
一、 介入青少年虐待遇到的难题 ·····221
二、对受虐青少年的介入 ···············222
第十四章 学业倦怠青少年群体 ············228
第一节 学业倦怠青少年群体概述 ····228
一、学业倦怠青少年的概念 ············228
二、学业倦怠青少年的现状 ············228
三、学业倦怠青少年的表现 ············229
第二节 青少年产生学业倦怠的原因 ···229
一、内部因素 ······························229
二、外部因素 ······························230
第三节 学业倦怠青少年群体存在的
问题 ·······························232
一、生理问题 ······························232
二、心理问题 ······························232
三、社会支持问题 ························232
第四节 学业倦怠青少年群体的社会
工作干预和介入 ················233
一、案情介绍 ······························233
二、问题评估 ······························234
三、介入目标与过程 ·····················234
四、介入反思 ······························236
第十五章 贫困青少年群体 ····················238
第一节 贫困青少年群体概述 ··········238
一、贫困青少年的概念 ··················238
二、贫困青少年的现状 ··················239
第二节 贫困青少年群体存在的问题 ·241
一、贫困影响青少年的身心健康
成长 ····································241
二、贫困影响青少年受教育权利 ······242
三、贫困诱发青少年行为不端 ·········242
第三节 青少年贫困的原因 ·············243
一、家庭因素 ······························243
二、社会因素 ······························243
第四节 贫困青少年群体的社会工作
干预和介入 ······················244
一、案情介绍 ······························244
二、服务计划 ······························245
三、 介入过程 ·····························247
四、案例评估 ······························248
第十六章 残障青少年群体 ····················251
第一节 残障青少年群体概述 ··········251
一、残障青少年的概念 ··················251
二、残障青少年的现状 ··················251
第二节 残障青少年群体面临的
问题 ·······························253
一、教育问题 ······························253
二、就业问题 ······························254
三、心理问题 ······························255
四、社会融入问题 ························255
第三节 残障青少年群体问题的
成因 ·······························256
一、教育问题产生的原因 ···············256
二、就业问题产生的原因 ···············257
三、心理问题产生的原因 ···············257
四、社会融入问题产生的原因 ·········258
第四节 残障青少年群体的社会工作
干预和介入 ······················258
一、相关理论 ······························258
二、个案工作方法 ························259
三、小组工作方法 ························261
四、社区工作方法 ························262
五、案例分析 ······························263
第十七章 流动青少年群体 ···················267
第一节 流动青少年群体概述 ··········267
一、流动青少年的概念 ··················267
二、流动青少年群体的现状 ············267
第二节 流动青少年群体问题及
成因 ·······························268
一、流动青少年群体存在的问题 ······268
二、流动青少年问题产生的原因 ······271
第三节 流动青少年群体的社会工作
干预和介入 ······················273
一、案例分析 ······························273
二、流动青少年群体的社会工作干预和
介入建议 ······························278
第十八章 留守青少年群体 ····················282
第一节 留守青少年群体概述 ··········282
一、留守青少年的研究背景 ············282
二、留守青少年的概念 ··················283
三、留守青少年群体的现状 ············283
四、留守青少年的主要问题 ············283
第二节 留守青少年问题的成因 ·······286
一、家庭：亲代缺位与亲情饥渴 ······286
二、学校：数量与质量堪忧 ············287
三、政策：城乡二元结构体制 ·········288
四、社会：次生伤害 ·····················289
第三节 留守青少年群体的社会工作
干预和介入 ······················290
一、面向留守青少年开展社会工作的
理念宗旨 ······························290
二、面向留守青少年开展社会工作的
内容 ····································291
三、面向留守青少年开展社会工作的
方法 ····································292
四、案例分析 ······························296
第十九章 网络成瘾青少年群体 ·············301
第一节 网络成瘾概述 ···················301
一、网络成瘾的内涵 ·····················301
二、网络成瘾的类型 ·····················302
第二节 网络成瘾青少年群体存在的
问题 ·······························304
一、个体层面 ······························305
二、家庭层面 ······························305
三、社会系统 ······························306
第三节 网络成瘾青少年群体问题的
成因 ·······························306
一、个体发展因素 ························306
二、家庭因素 ······························307
三、学校因素 ······························308
四、社会因素 ······························308
第四节 网络成瘾青少年群体的社会工作
干预和介入 ······················309
一、网络成瘾与抗逆力 ··················309
二、对网络成瘾青少年的小组工作
介入 ····································310
三、介入网络成瘾青少年的抗逆力
方法的实施 ····························311
第二十章 灾后青少年群体 ····················314
第一节 灾害 ·······························314
一、灾害概述 ······························314
二、灾害的周期 ···························315
第二节 灾后青少年 ······················316
一、灾后青少年概述 ·····················316
二、灾后青少年创伤后应激障碍 ······317
第三节 灾后青少年心理重建 ··········318
一、心理重建概述 ························318
二、灾后青少年心理重建的服务
技巧 ····································320
三、案例分析 ······························324
第二十一章 犯罪青少年群体 ·················328
第一节 犯罪青少年概述 ················328
一、犯罪青少年的概念 ··················328
二、青少年犯罪的特点 ··················328
三、青少年犯罪的现状 ··················329
第二节 犯罪青少年问题的成因 ·······330
一、主观因素 ······························330
二、客观因素 ······························331
第三节 犯罪青少年群体的社会工作
干预和介入 ······················332
一、服务内容 ······························332
二、主要方法 ······························334
三、案例分析 ······························335
参考文献 ·················································338
附录 青少年社会工作服务指南 ·············343
后记 ························································349
