ContentsĿ¼
Module OneBusiness Letter Writing
Preª²text 1Writing Principles and Language Features
¢ñPreparation before Writing
¢òWriting Principles and Language Features
¢óExercises
Preª²text 2Structure and Formats
¢ñThe Structure of Business Letters
¢òThe Format of Business Letters
¢óLetter Styles and Punctuations of Business Letter
¢ôAddressing the Envelope
¢õExercises
Module TwoVarious Business Letter
Submodule One: Business Consultation
Unit 1Establishing Business Relations
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Unit 2Enquiries and Replies
¢ñRoleª²play
Task A Situational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Unit 3Offer and Counteroffer
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading
¢óExercises
Submodule Two: Contract Negotiation
Unit 4Orders
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
Unit 5Acceptance and Contract
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
Unit 6Terms of Payment
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
Unit 7Packing
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
Submodule Three: Fulfillment of Contract
Unit 8Shipment
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
Unit 9Insurance
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
Submodule Four: Troubleshooting of Business
Unit 10Complaint£¬Claim and Settlement
¢ñRoleª²play
Task ASituational Communication
Task BReading & Speaking
Task CKnowing about Basic Knowledge
¢òHave a Try
Task ACorrespondence
Task BLetterª²writing Guide
Task CReading & Completing
¢óExercises
Task APractice
Task BSimulation
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